We appreciate your business, and we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return it for a refund of the purchase price within 30 days of purchase. Exchanges are processed as a refund of original purchase price, and you must place a new order for a replacement product.
Open items cannot be returned
You may contact our Customer Service team to assist you in placing a new order. Contact us at info@ or call us toll free at (281) 265-3344
How do I return a damaged package?
If the package is damaged during shipping, Please repack the product to return and ship the item(s) prepaid and insured to:
2700 W.W. Thorne Dr.
Houston, TX 77073-3499
What do I do if my order is incomplete, incorrect or damaged?
Please call us at (281) 765-7871. Our Customer Service hours are Monday-Friday 8:00 a.m. – 5:00 p.m. CT, Closed Saturday-Sunday.